Below are links to individual white papers, training courses, and other technical documentation. Because of the sensitive nature of some of the work I’ve done and companies for whom I’ve contracted, not all of my work is available.

Technical assistance articles/blogs

• Outlook Quick Steps- One-click shortcuts –
• Office Blogs Best practices for Outlook 2010
• Automate common or repetitive tasks with Quick Steps
• Insert a table
• Crabby demystifies Access terms
• Save a document as a template
• Use Word 2013 to open documents created in earlier version
• Use mail merge to create and print letters and other documents
• Other Office 2013 training: Word 2013, Outlook 2013

White papers

• The Right Time to Implement Open Scan (2014)
• Deploying Windows NT Workstation Resource Kit
• Developing Corporate Applications on the Internet Explorer 5 Platform (an SDK no longer available)

Training

• Making the switch to Outlook 2010
• Brainstorm – Win8-PDF
• Video: Recall and resend Outlook messages

 

 

Outlook